World of Tanks — is a game where you can sell vehicles and buy new ones. Sometimes, for unclear reasons, vehicles may disappear from your account. For example: a premium tank that was purchased with real money. In such a situation, it is important to act correctly: you can buy a WoT account with the required vehicles or contact Wargaming technical support.
Why can vehicles disappear?
- Selling vehicles accidentally or by mistake
- Account hacked by third parties
- Game errors or bugs
- Refunds after which vehicles are removed
How to properly contact Wargaming technical support?
To get a positive decision on vehicle recovery in 90% of cases, you need to contact support within the first 3 months. Be sure to provide all receipts or purchase confirmations - this significantly increases your chances of success.
Steps:
- Go to the official Wargaming support website
- Log in to your account
- Create a ticket in the appropriate section
- Wait for a response in the "My tickets" section
What must be included in the ticket?
- Name of the missing vehicle
- Approximate date of disappearance
- Purchase history (if available)
- Screenshots or receipts
- Description of the situation (detailed, but without unnecessary information)
Please note! Everything must be explained clearly and concisely. It is recommended to write 1500–2000 characters so that the request is taken seriously. Do not use offensive language - this may negatively affect the decision. Be sure to attach all possible evidence.
Useful tips
- Always link your account to an active email
- Enable two-factor authentication
- Do not share account details with third parties
- Regularly check login history
When is it worth buying a new account?
If technical support refuses recovery or the process takes too long, it makes sense to consider buying a ready-made wot account with the required vehicles. This is a fast solution that allows you to return to the game immediately without wasting time.
FAQ
- Is equipment always restored? — No, but if you have proof, the chances are very high.
- How long to wait for a response? — Usually from 1 to 3 days.
- Can a tank be restored without receipts? — Possible, but the chances are much lower.
